An analysis of failed identity documents (Part 1)

An analysis of failed identity documents (Part 1)
Posted by Gavin Burton on 20th February 2017.

As part of my Strategic Development role at TrustID, I spend time analysing the trends relating to document scanning across our customer base, looking at the type of fraudulent documents that we are seeing and highlighting key risk areas. The result is a quarterly report from which I'd like to share some key findings each quarter. 
This month, I'll share insights from the medical recruitment sector.

It’s widely accepted that the misuse of identity documents and production of counterfeit identity documents has an adverse effect on many areas including recruitment processes and the provision of services. Almost a year ago, to help protect against fraudulent documents, the London Procurement partnership mandated the use of electronic document checks for those recruitment organisations providing temporary or permanent staff into the NHS.

We have a large number of customers operating in the medical recruitment space and they have deployed a mixture of TrustID Desktop, TrustID Mobile and TrustID Cloud. Here's my analysis of their activity in the last 3 months of 2016:

  • The medical recruitment sector submitted the highest number of failed documents of any sector that we work in, with almost 40% of failed documents referred to our team coming from our customers in that sector.
  • UK visas clearly stood out as the document most likely to be encountered and accounted for 38% of the total failed documents from this sector during this period. In most likelihood, these visas have been produced in conjunction with a passport or other document as they are rarely seen on their own.
  • In contrast to visas, only 6.3% of failed documents were counterfeit UK passports.
  • Passports purporting to be from two African nations (Nigeria and Kenya) did make up almost 22% of the failed documents which were sent to us.
  • 18.8% of failed documents purported to be EU identity cards.

We’re aware that the number of suspicious documents could be much higher than our figures show since not all our customers choose to share their failed documents with us, as their own internal expertise grows. And, what’s more, once news of an agency deploying identity scanning technology spreads, it acts as a deterrent for those who may have tried to obtain employment using fraudulent documents.

However, this small statistical sample shows that there are a significant number of suspicious documents being presented in this sector. With 10 different types of documents failing, it also highlights the diversity of documents seen and demonstrates the challenge facing recruitment staff making manual checks who can’t be experts in a broad spectrum of documents. Our technology is clearly helping recruitment firms not only comply with the recruitment framework but also to protect themselves from employing someone who is not who they say they are or doesn’t have the Right to Work in the UK.

Firstcall Healthcare Services demonstrate compliance with TrustID

Read a case study from the medical recruitment sector how TrustID helped Firstcall Healthcare Services to demonstrate compliance as they tendered for the NHS Collaborative Procurement Partnership (NHS CPP) National Clinical Staffing Framework.

Firstcall healthcare services case study

Gavin Burton

Strategic Development Director at TrustID with a background in the Metropolitan Police, dealing with all things compliance, monitoring document trends and working closely with customers.

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