Category: HR

Hundreds of identity checks, training updates and uncovering fake documents: all in a day’s work for a member of our helpdesk team…

Sarah Croft

July 13, 2020

In this blog we talk to one of our most experienced Helpdesk team members, Orsi. She tells us what the role entails on a day to day basis and how it has evolved over time, as well as about her experience with fake identity documents!

Facial recognition software and passive liveness in identity verification

David Park

June 3, 2020

From May 2020, the TrustID Cloud service includes a facial recognition and liveness test option. But how can facial recognition support identity validation? We’ve created this overview of the service to help you find out more about what it means and how it could help your organisation with on-boarding.

5 reasons why identity document checks are an essential part of the pre-employment process

Tony Machin

May 4, 2020

If you work in HR or are responsible for recruiting staff, you will know that complying with Right to Work legislation remains essential and legislation isn’t getting any simpler. Combined with continued enforcement, this puts more pressure on UK employers to get Right to Work checks for potential employees right.

Identity document verification systems – 5 reasons why they’re best for finding fake identity documents

David Park

April 28, 2020

The scale of identity fraud is shocking. In 2019, CIFAS, the National Fraud Prevention service reported that identity fraud had reached a record level in the UK. Our experience shows us that criminal networks are becoming increasingly sophisticated and even security experts can’t simply rely on traditional visual methods of detection.

The TrustID Document Helpdesk: a look behind the scenes

Tony Machin

April 20, 2020

One of the things which we’re particularly proud of at TrustID is our Document Helpdesk Team. They are experts in identity document validation and legislation and offer a unique and valuable service to our customers. Read on to find out more about this expert team and how they work.

Making remote identity checks in today’s world

Tony Machin

March 23, 2020

We’re all being advised to work from home where possible. This clearly makes receiving and checking physical documents in the presence of applicants a bit of challenge and lots of our customers are asking about checking identity documents remotely. Find out more about the changes in this blog.

4 steps to sensitively deal with fake identity documents

Guest Editor

March 21, 2020

Whilst there’s a lot of information available about how to check identity documents for counter fraud or Right to Work compliance, there’s little guidance about what action to take when a document fails your checks. Here’s 4 steps to sensitively deal with fake identity documents.

A summary of fake identity documents and trends in 2019 – Right to Work checks

Tony Machin

January 27, 2020

In 2019, the number of organisations relying on our checking services continued to grow significantly, across both the public and private sectors. As the number of checks has gone up, so has the number of fake documents identified: we broke a new record for fake documents last year!

Pre-employment checks. Why? How? Which ones? Watch our webinar

Sarah Croft

November 21, 2019

There are some pre-employment checks which you’re required to make and some which you may choose to make for your own peace of mind or depending on the role!  So why are these checks so important and which ones should you include?

Making checks on a passport to confirm identity

Tony Machin

June 17, 2019

In this era of increased compliance, rising cases of fraud and significant penalties for those who get it wrong, carrying out robust checks on identity documents has never been more important. And no other document carries more weight in establishing a person’s identity than a passport.

What being ISO27001 certified means

Our ISO 27001 accredited certification lets you know that we follow information security best practice, helping to eliminate or minimise the risk of a security breach, keep information secure and ensure compliance with data protection regulations.

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