TrustID in the news

Catch up with all our latest news on developments in electronic document validation,
as well as legislative changes, our latest customer wins and events.


TrustID now approved supplier to ARC

TrustID have been accepted as an official supplier to ARC, a professional trade association representing recruitment consultancies across all sectors.

We already work with many of the UK's leading recruitment businesses, including Blue Arrow, Berkeley Scott, Off to Work, O'Neill & Brennan and over 50 medical recruitment businesses. And we're pleased to be able to extend the offer of our ID scanning services to the 80+ ARC members.


June 2017


TrustID move to Cloud using ABBYY

ABBYY, a leading global provider of technologies and solutions to action information, announced that TrustID has chosen ABBYY OCR technology to power its TrustID Cloud service. Private and public-sector customers can use this service to validate ID documents presented to them and easily detect possible fraudulent actions.

“A visual inspection of identity documents often leads to inconsistencies in the level of checking. This may mean that suspicious documents are more likely to be missed, resulting in an organisation not being compliant with legal requirements,” said David Park, Commercial Director of TrustID. “The fast and robust checks of TrustID Cloud quickly solve this challenge and ABBYY is the perfect match in this process. The excellent quality of ABBYY OCR software means that the data is extracted from identity documents with the highest accuracy. Therefore, the demand for human interaction is greatly reduced. This allows us to control our processing costs while maintaining excellent service and high levels of compliance and security.”

Read the full story on ABBYY's website or via Security Document World.  

March 2017

TrustID shortlisted for Public Finance Award

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We were delighted to be shortlisted for a Public Finance Innovation Award 2017 for our identity checking project in partnership with Kings College Hospital NHS Foundation Trust.

Kings College NHS Foundation Trust approached TrustID as they were increasingly concerned about the increased level and sophistication of identification fraud. And they felt it an unreasonable risk to rely on a recruitment administrator to bear the burden of identifying fraudulent documentation.

Terry Smith, Counter Fraud & Corruption Manager at Kings College Hospital Trust explained: "The use of the technology created a consistent approach across all areas of recruitment. It removed the need for continually training staff on the types of false documents and also reduced the amount of time a new employee spent with the HR team which, in turn, improved the efficiency of the team. The introduction of the technology in to our routine recruitment process resulted in an immediate decline in the number of applicants presenting false documents... The use of the Trust ID technology has significantly reduced the risk of illegal working at the Trust."

March 2017

TrustID further boosts identity document expertise


Over the past 6 months, the TrustID team has expanded, bringing in even greater identity document expertise from the Metropolitan Police and UK Border Force.

In September 2016, Gavin Burton joined us as Strategic Development Director. With a background in the Metropolitan Police, he brings huge experience and expertise in the field of anti-fraud and identity document counterfeiting. Find out more about Gavin in our blog.

More recently, in January 2017, Christie Lewis joined the client services team to support our customers and provide additional support to our helpdesk team, helping to spot fraud trends and sharing her vast document expertise with our customers. Find out here how Christie is helping our customers.

February 2017


TrustID helps NHS Recruitment agency to pass audit and find fake documents

The recruitment team at Firstcall Healthcare can now quickly and confidently check the validity of key identity documents, such as passports, visas, international ID cards and driving licences thanks to the TrustID Desktop scanning solution. The scanning software helps Firstcall to demonstrate that their candidates are thoroughly and reliably checked to comply with Right to Work legislation.

As a growing healthcare agency, they recently tendered to become part of the NHS Collaborative Procurement Partnership (NHS CPP) National Clinical Staffing Framework which stipulates that agencies must validate ID documents using an ‘automated solution’, confident that they had the right technology in place.

Since implementing the TrustID scanner, Firstcall have come across several fraudulent documents and have been able to prevent the recruitment of illegal workers.

Read our case study for more information.

June 2016

Fluent Money uses TrustID

Fluent Money invests in ID scanning to protect against fraud

TrustID is delighted to be able to support Fluent Money in their drive for greater compliance around Know Your Customer (KYC) and anti-money laundering checks.

Tim Wheeldon, Fluent Money’s COO, said, “As the leading second charge distributor in the UK, we have a real responsibility not only to our intermediaries but also to our lenders to ensure that our service is not only the best, but that we are doing everything in our power to protect all of our partners from the increasingly pernicious threat of fraud. Trust ID have provided us with one of the most advanced ID scanning systems available. This purchase takes our regulatory and compliance procedures to a new level and helps us ensure that we have done our utmost to eradicate identity fraud in our industry."

Read the coverage in Specialist Lending Solutions, Financial Reporter and Loan Talk.  

June 2016