online ID check software

TrustID Blog

3 reasons to review your compliance processes

In our new working environment, updating your internal compliance processes around identity checks for customers, staff or tenants may not feel like a high priority.  But many experts are talking about a new world of fraud and dishonesty, fuelled by the crisis and the online environment, where restrictions on face-to-face interactions have brought changes to...

Remote identity checks – a new normal for HR teams

As the Covid-19 pandemic hit, we all saw an overnight switch from face-to-face to online. For some organisations, this presented a huge challenge around recruitment and compliance checks and left them facing a seismic shift in their processes. For others, already familiar with electronic identity checks, it just involved a small shift in the way...

Remote Right to Study checks – could ‘remote checks’ be the new normal?

When the Covid-19 pandemic hit, we all saw an overnight switch from face-to-face to online. For many higher education organisations, this presented a huge challenge and left them facing uncertainty in their processes around enrolment and compliance checks. For the 2020 intake, verifying identity remotely became a new and unique challenge for many colleges and universities who...

Hundreds of identity checks, training updates and uncovering fake documents: all in a day’s work for a member of our helpdesk team…

Following on from our earlier blogs on our Helpdesk team, in this blog we talk to one of our most experienced Helpdesk team members, Orsi. She tells us what the role entails on a day to day basis and how it has evolved over time, as well as about her experience with fake identity documents… Q: Tell...

Remote identity checks: on-boarding your remote customers and staff more effectively.

Businesses across diverse industries are increasingly moving to digital models, either as they are forced to change their processes due to Covid-19 or as they interact in an increasingly remote business environment.  For many of them, verifying customers and staff remotely presents a new and unique challenge. Without being face to face with someone, holding...

Facial recognition software and passive liveness in identity verification

From May 2020, the TrustID Cloud service includes a facial recognition and liveness test option. But how can facial recognition support identity validation? We’ve created this overview of the service to help you find out more about what it means and how it could help your organisation with on-boarding: What is facial recognition software? In...

5 reasons why identity document checks are an essential part of the pre-employment process

If you work in HR or are responsible for recruiting staff, you will know that complying with Right to Work legislation remains essential and legislation isn’t getting any simpler. Combined with continued enforcement, this puts more pressure on UK employers to get Right to Work checks for potential employees right. But checking whether someone has a...

Identity document verification systems – 5 reasons why they’re best for finding fake identity documents

The scale of identity fraud is shocking. In 2019, CIFAS, the National Fraud Prevention service reported that identity fraud had reached a record level in the UK. Our experience shows us that criminal networks are becoming increasingly sophisticated and even security experts can’t simply rely on traditional visual methods of detection, such as magnifying glasses and ultraviolet light...

The TrustID Document Helpdesk: a look behind the scenes

One of the things which we’re particularly proud of at TrustID is our Document Helpdesk Team. They are experts in identity document validation and legislation and offer a unique and valuable service to our customers. Read on to find out more about this expert team and how they work… What does our Document Helpdesk Team do?  Our Helpdesk...

How online validation can help with Right to Work during Covid-19

  As ‘social distancing’ continues to enforce remote working and a lack of face-to-face contact, this clearly presents many challenges to businesses, including those who need to verify the identity of their staff or customers. However, you may be aware that, as of 30th March, the government has introduced some temporary changes to support businesses...

4 steps to sensitively deal with fake identity documents

Whilst there’s a lot of information available about how to check identity documents for counter fraud or Right to Work compliance, there’s little guidance about what action to take when a document fails your checks. Handling counterfeit or fraudulent documents can be nerve-wracking, so our guest blogger, Abbie Pullman, has pulled together some practical advice to...

A summary of fake identity document trends in 2019 – Right to Work checks

In 2019, the number of organisations relying on our checking services continued to grow significantly, across both the public and private sectors. As the number of checks has gone up, so has the number of fake documents identified: we broke a new record for fake documents last year! Our customers use our identity services as...

Pre-employment checks. Why? How? Which ones? Watch our webinar

Why make pre-employment checks? You’ve found the perfect candidate but before you make an unconditional offer to your latest recruit, let’s talk pre-employment checks… Carrying out pre-employment checks is an important part of the recruitment process to help you confirm that a candidate is suitable and eligible for the job. There are some pre-employment checks...

Recruiting extra staff for Christmas? Don’t forget the Right to Work checks…

Like it or not, the countdown to Christmas has begun. And for many businesses, from restaurants to retailers, so has the drive to bring on additional staff to cope with the seasonal rush. Commercial pressures during busy hiring periods may make it tempting to cut corners but whether you’re hiring a few people or many...

Identity fraud in SMEs: take early action to protect your business

Data from Action Fraud shows that British businesses reported £88m of insider deception in 2017/18 – double the previous year – with the average loss rising to £62,000. Whilst financial fraud is a risk to every business of any size, SMEs certainly shouldn’t believe it won’t happen to them just because they are employing fewer...

A range of identity validation services for Right to Work compliance

When it comes to Right to Work software, we know very well that a ‘one size fits all’ approach doesn’t work. The service you need will depend on your process, in-house knowledge, risk profile, the volume of checks you need, your budget and how you want to make checks and so much more! We recently spoke to...

Building a case for Right to Work check software in your business

Introduction All businesses in the UK, regardless of organisation size or sector, must ensure that every employee has the Right to Work in the UK. This means seeing and checking relevant identity documents in the presence of the holder. This can be a physical presence or via a live video link. In both cases, you...

Are you up to speed with Right to Work legislation?

Right to Work legislation is not straightforward! If you’re making checks on staff, including temporary or voluntary staff, you can be shown 17 different types of document, potentially issued in hundreds of different countries, that may need to be checked in a variety of combinations to demonstrate eligibility to work in the UK.  And the Employers...

How will Brexit impact Right to Work checks?

As you’re no doubt aware, all UK employers are currently required to conduct Right to Work checks on every prospective employee to comply with illegal working legislation and avoid unlawful discrimination But with huge uncertainty among UK businesses about Brexit, we are often asked how Right to Work legislation and processes may change when we...

Making checks on a passport to confirm identity

In this era of increased compliance, rising cases of fraud and significant penalties for those who get it wrong, carrying out robust checks on identity documents has never been more important. And no other document carries more weight in establishing a person’s identity than a passport. Passports must conform to certain international standards and contain...

Home Office responds to report on illegal working

I was interested to read the Home Office response to the latest inspection report by David Bolt, the Independent Chief Inspector of Borders and Immigration, which looked at the Home Office’s approach to illegal working, including: the assessment of the illegal working threat the operational response, including the performance of Immigration Compliance and Enforcement (ICE)...

Validating identity documents is step one in a secure process

There are many reasons that businesses today need to confirm the identity of the people they employ or work with. This guest blog is from Darren Harding who is the on-boarding manager at our customer Boomerang Funding. They check ID documents as part of a Right to Work check and to ensure that only legitimate...

Is your recruitment agency protected against fraudulent identity documents used for Right to Work?

As a diligent Recruiter, you no doubt have a process in place for making Right to Work checks and you’re probably well aware of the risks of employing illegal workers. But the first step in any Right to Work process is to ensure that the documents you’re seeing are genuine. And that’s really not an...

TrustID help support compliance for ADVANCE

 Lots of businesses talk about compliance but at ADVANCE, a leading provider of employment, contractor and freelancer solutions, compliance is the core of everything they do, including during the on-boarding of over 40,000 contractors and freelancers.  The organisation regularly run internal quality audits to ensure their ongoing compliance and in 2017, as part of one...

Our view of fraudulent identity documents in 2018

If you follow our blog, you’ll know that at TrustID, we’re really keen on gathering and analysing data around document checks, including trends across different industries and fraudulent document types. With another year of data captured, in this blog, we summarise our annual findings for 2018 and compare them with trends from 2017. In 2018,...

Overcoming 7 challenges of Right to Work checks

If you employ people in the UK, you are probably aware of the legal requirement to check that all potential and existing employees, regardless of their nationality, are eligible to work through Right to Work checks.  Most businesses have a process built into their recruitment policies, often a manual check involving a visual inspection and...

Why do we need to do pre-employment immigration checks on UK or EU recruits?

As you probably know, every employer has a legal duty to prevent illegal working and is required to undertake pre-employment immigration checks on all staff to ensure that they have the right to work in the UK. But if your recruits claim to be British or EU nations, do you really need to make Right...

Why introduce electronic identity document checks if you don’t have to?

We work with two main types of business: those that have to introduce some form of identity validation technology – due to enforced compliance requirements – and those who choose to introduce it – perhaps because they are worried about making checks in the face of high staff turnover or fall into a ‘high-risk’ sector. No matter which pool...

Home Office Guidance on Identity Document Validation Technology (IDVT)

In March 2018, the Home Office published guidance for employers on ‘Identity Document Validation Technology’ (IDVT).  At TrustID, we’re proud to have been part of the consultation period which helped to shape this guidance, alongside scanner manufacturers, other leading IDVT suppliers and representatives from the Police and UK Immigration team. We’ve spoken on this blog...

Helping recruitment businesses improve Right to Work compliance with identity document checks.

A growing number of recruitment businesses rely on TrustID identity checking services to help them improve compliance and introduce a consistent, reliable and quick on-boarding process for new candidates. We caught up with the team at Anderselite recently who have introduced TrustID Cloud to all their recruitment consultants to allow them to check identity documents...

Smarter identity checks to satisfy ‘Know Your Customer’ (KYC) requirements

Let’s say you work in a ‘B2C’ finance environment, such as a Pawnbroker, and a smart young man walks into your premises, wanting to do business with you. You’ve never met him before but he’s presentable, professional and seems like a nice chap. Don’t be fooled! It’s critical to satisfy yourself that he is who...

Getting identity checks right

In October 2017, the Disclosure and Barring Service (DBS) introduced identity checking guidance to align the DBS process with Right to Work checks. The changes have been fully operational since 29th December 2017. The document requirements have been tightened for non-EEA nationals taking on paid work and applying for DBS checks so that they are...

Making ID checks for compliance in Umbrella companies

According to analysis in 2017, the number of self-employed workers in the UK has increased by 23 per cent in the past decade.  As a result, hundreds of thousands of workers now use umbrella companies to act as their employer, dealing with their payroll, taxation and invoice administration, either through referral by a recruitment agency...

Putting the trust back into business with ID verification

Trust is the foundation on which the personal and business relationships that underpin success are built. It helps to create strong, open relationships within organisations, with customers, with suppliers, and within the wider business ecosystem. Consistent identity checks can help to build and maintain that trusting relationship. Making the right judgement If you’re an HR...

5 ways that a document verification system could help your recruitment agency

In an industry that’s all about people, it’s critical that you know that a candidate is who they say they are. Most recruitment businesses will have a process in place for making identity checks, but a manual process can be time-consuming and inconsistent. Read on to find out how an ID scanning system could benefit your recruitment business....

Document expertise – from Border Force to TrustID: an interview with Christie Lewis

In this blog, I interview Christie Lewis, who joined the TrustID client services team from UK Border Force, bringing extensive document expertise and experience with her. Christie talks about life checking documents at the border, explores the topic of fake identity documents and explains more about her role in the TrustID team… Q: Tell us...

Making Right to Work checks easier in Facilities Management

As a Facilities Management Company, supplying cleaning, security or catering contracts, you know that you must make checks on your employees to ensure that they have the Right to Work in the UK. But if your team are spread across different sites, working for different customers, you’ll also know that making visual checks and filing...

How we protect our recruitment business from illegal workers

With the number of fake passports seized at UK borders reaching a five-year high and high-profile stories of ‘illegal workers’ hitting the press, such as the tale of Byron Burgers, many companies may be concerned about their own screening and on-boarding process. In our first ‘guest blog’, Abbie Pullman, Head of Talent Management at Off to...

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