About TrustID

What we do

We’re experts in identity document validation solutions, designed to make identity checks easy, from your office or remotely.

Hundreds of organisations, large and small, trust our market-leading services to simplify ID checks, protect themselves from fraud, save time and drive efficiencies.

Our ID checking products support Right to Work, Right to Rent, Anti-Money laundering (AML) and Know Your Customer (KYC) legislation as well as protecting public sector bodies such as NHS Trusts and local authorities. 

Our friendly document helpdesk team are on hand to offer advice and guidance on identity documents and Right to Work regulations. 

Why choose TrustID to help with ID verification?

  Expertise

Our expert document helpdesk offers a unique service to help you analyse scan results and evaluate whether a document is genuine or fraudulent. Our team includes ex-Police and ex-Border Force members with huge experience in identity document validation.

Flexibility

We offer the broadest range of solutions to help you make checks in the way that suits your business, whether you work from fixed locations or have field-based teams.

   Affordability

Access our scanning options from as little as £2 per scan with no hidden costs in any of our quotes.

  Simplicity

Get started with our easy-to-use technology with very little training. We base our ID verification on a set of reliable checks which are simple to understand and minimise the possibility of false alerts i.e. genuine documents being flagged as fraudulent.

    Protection

We help our customers find hundreds of fraudulent documents every year, protecting their organisation and helping them to avoid fines and reputational damage.

  Customer Service

Our friendly team are on hand to help with training and support when you need it and over 97% of our clients stay with us year after year.

Meet some of our team

Tony Machin
CEO

Tony has led TrustID through a transformation program of significant upgrades in technology and services, delivering year on year growth. With previous experience in corporate finance and as CEO of a leading UK financial services organisation, he brings strong leadership and excellent knowledge of compliance and regulatory matters. Tony is the Chairman of the Association of Document Validation Professionals (ADVP), created in January 2018 to help promote the wider use of risk-based electronic validation of identity documents.

David Park
Commercial Director

David joined TrustID in 2014 and oversees all product development and operational activities. Previously, he spent 15 years delivering secure document processing solutions to government and private sector clients.

Matt Green-Armytage
Client Services Director

Matt’s experience as an officer in the British Army has provided him with first class organisational and leadership skills. For the last five years, he has developed and led our Client Services team who deliver, what we believe to be unrivalled customer support in our sector. Thanks to Matt and team, we retain over 97% of clients beyond our original contract term.

Christie Lewis
Client Service Manager

Christie works with our clients to ensure the smooth deployment of systems and the delivery of ongoing services. This includes our document helpdesk, which provides advice and guidance on suspect documents and compliance matters, including Right to Work. Christie previously worked as an immigration officer for UK Border Force.

Andy Chang-Walker
Product Development

Andy has been designing and developing secure document processing systems for over 15 years. He has led the transformation of TrustID’s technology platforms since 2014 as we strive to make the process of checking ID as seamless as possible for our clients through the use of easy to use, intelligent software applications.

Want to find out more?

Please give us a call to ask us a question about our online ID checks, for
help on our software, or to arrange an obligation free meeting for us to
show you how we could help your business.

0118 446 0822

Some of our accreditations