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Straightforward compliance with Right to Rent checks

Digital verification services to support Right to Rent checks for your tenants

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An easy way to verify tenant identity

As a landlord or letting agent, you are legally required to check that all prospective adult tenants have the Right to Rent your properties in England.

You’ve probably built a check into your letting processes. However, if you’re a letting agent dealing with a high-volume of diverse tenants, making visual inspections and photocopying an identity document can be unreliable and time consuming.

Robust identity checks are important to protect your organisation from fraud and reputational damage. Identity document validation technology (IDVT) can also help you establish a statutory excuse to protect your organisation from penalties.

Illustration showing a woman on her phone for an identity check to prove compliance

A few of our customers

Goodlord logo
The Lettings Hub logo
Trident Group logo
Sutton Housing Partnership logo

How can TrustID help with Right to Rent checks?

If you’re a letting agent or housing organisation looking for a way to improve and streamline your Right to Rent checks, our identity document validation technology (IDVT) services could help.

Validate global identity documents in seconds using our online check services which you can access from anywhere, or  ask your tenants to upload their own document images using our ‘Guest Link’ email invite feature.

We offer a unique combination of technology and human support and our industry-leading, highly trained document analyst team are on hand 7-days a week.

Why consider digital verification for Right to Rent checks?

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Meet verification standards

Our services help letting agents reach medium confidence and high confidence levels when making identity checks.

Right to Rent checks on the move

Make checks from anywhere

In today’s increasingly remote world, our easy-to-use service helps you to make quick, compliant checks from anywhere.
You can also invite your tenants to remotely upload images of their own documents, using our Guest Links feature.

Quick Right to Rent (RTR) checks

Save time

Digital identity checks are quick. We return a result within minutes and our target response time is 1 business hour, 7 days a week.
Our easy-to-use services need very little training and we can set up your account the same day.

Reduce Right to Rent (RTR) admin

Reduce admin

Digital checks eliminate the need to photocopy and store paper copies of identity documents which saves time and greatly eases the administrative burden on staff. It also means that records can be easily stored for future reference and auditing purposes.

Expert knowledge at the heart of our Right to Rent (RTR)checks

Accept genuine documents

With fraudulent documents becoming ever more sophisticated, digital checks assess the authenticity of identity documents and help you to accept them with confidence.

Digital identity document validation technology (IDVT)

Employers and landlords can choose to use certified Identification Document Validation Technology (IDVT) service providers to carry out digital identity checks. As an Identity Service Provider (IDSP), at TrustID we were one of the first certified IDSPs for the digital Right to Rent and Right to Work Schemes and we currently support thousands of digital identity checks every week for our customers.  Read more in our blog.

Our range of services to support your Right to Rent compliance

Stronger verification
Face biometrics

Face biometrics

Use selfie-based biometrics to match a person to their identity document and add liveness detection to prevent spoofing.

How to choose the best product for you

Not sure which service is right for you? You can compare our range of services here.

Want to find out more?

We’d be really happy to chat through your requirements and offer advice on the best service for your business.

Tel: 0118 466 0822 or

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Our blogs share the latest insight into document verification

Future events

We regularly run informative webinars about our services, industry news and any guidance changes. If you would like to see the exciting events we have coming up, please visit our events page below.

Latest Right to Rent guidance

For the latest Home Office guidance regarding Right to Rent checks, please click below. If you have any questions about the guidance or about how we may be able to help, please get in touch.