Right to Rent compliance checks - straightforward ID validation

An easy way to verify tenant identity

As a landlord or letting agent, you are legally required to check that all prospective adult tenants have the Right to Rent your properties in England.

You’ve probably built a check into your letting processes. However, if you’re dealing with a high-volume of diverse tenants, making visual inspections and photocopying an identity document can be unreliable and time consuming.

Robust identity checks are important to protect your organisation from fraud and reputational damage. Identity document validation technology (IDVT) can also help you establish a statutory excuse to protect your organisation from penalties.

Illustration showing a woman on her phone for an identity check to prove compliance

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How can TrustID help with Right to Rent checks?

If you’re looking for a way to improve and streamline your Right to Rent checks, our identity document validation technology (IDVT) services could help.

Validate global identity documents in seconds using our online check services which you can access from anywhere, or ask your tenants to upload their own document images using our ‘Guest Link’ feature.

We offer a unique combination of technology and human support and our industry-leading, highly trained document analyst team are on hand 7-days a week.

Why consider digital verification for Right to Rent checks?

Meet verification standards

Our services help landlords and letting agents reach medium confidence and high confidence levels when making identity checks.

Make checks from anywhere

In today’s increasingly remote world, our easy-to-use service helps you to make quick, compliant checks from anywhere.
You can also invite your tenants to remotely upload images of their own documents, using our Guest Links feature.

Save time

Digital identity checks are quick. We return a result within minutes and our SLA is 1 business hour, 7 days a week.
Our easy-to-use services need very little training and we can set up your account the same day.

Reduce admin

Digital checks eliminate the need to photocopy and store paper copies of identity documents which saves time and greatly eases the administrative burden on staff. It also means that records can be easily stored for future reference and auditing purposes.

Accept genuine documents

With fraudulent documents becoming ever more sophisticated, digital checks assess the authenticity of identity documents and help you to accept them with confidence.

Why TrustID?

A few of our customers

Digital identity document validation technology (IDVT)

On 27th December 2021, the Home Office and Disclosure Barring Service made a joint announcement which confirmed to allow employers and landlords to use certified Identification Document Validation Technology (IDVT) service providers to carry out digital identity checks on their behalf from April 2022. As an IDVT service provider, at TrustID we already have the required technology and resources to deliver the various levels of confidence required by the new digital Schemes. We have also started the process to achieve the required accreditation to be able to offer the service. Read more in our blog.