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Accessibility of our online identity verification service

The TrustID online identity validation service (TrustID Cloud) has been certified as having a high level of accessibility and has been awarded the Shaw Trust ‘Accessible’ rating. This assessment was made using our ‘Guest Link’ application process.

View our Accessibility accreditation

Accessibility of our website

The TrustID website has been created with Accessibility in mind. Our aim is to ensure that everyone can access the information published on our website.

For example, we have included transcripts for audio on our video content and we have added alternative text for images.

If there are Accessibility features that we could add to the site, or techniques that we believe we could adopt, please contact us using the contact details below.

In addition, the information below will help you in customising your computer to provide you further with the most accessible web experience on our website.

Google Chrome low vision and screen reader support.

Internet Explorer accessibility features.

Mozilla Firefox accessibility features.

Safari (covering Apple product accessibility features)

We welcome feedback on the accessibility of this website.

Email us at

Phone us on 0118 228 0939

Visit us or write to us at The Blade, Abbey Street, Reading, RG1 3BA

Get in touch