Privacy Policy

Privacy Policy

Trust ID recognises and respects the importance of protecting individuals’ privacy. Data privacy laws, specifically the UK Data Protection Act, protect the security of personally identifiable information (PII) captured and/or processed by Trust ID staff or software applications. Further details are recorded on Trust ID’s entry on the Data Protection Register (ref Z3040994),

Additionally all data is protected in accordance with Trust ID’s Information Security Management System, which is certified to ISO 27001

Cookies policy

Our website uses cookies. By using this website and agreeing to this policy, you consent to TrustID’s use of cookies in accordance with the terms of this policy.

Cookies are files sent by web servers to web browsers, and stored by the web browsers. The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers.

There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.

This website stores cookies on your computer. These cookies are used to improve our website and provide more personalised services to you.

HubSpot's tracking code sets the following cookies, when you visit our website:

__hstc 
The main cookie for tracking visitors. It contains: the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session) 
(Expires: 2 years)

hubspotutk 
This cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when deduplicating contacts. 
(Expires: 10 years)

__hssc 
Cookie for keeping track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains: the domain, viewCount (increments each pageView in a session), session start timestamp. 
(Expires: 30 min)

__hssrc 
Whenever HubSpot changes the session cookie, this cookie is also set. We set it simply to the value "1", and use it to determine if the user has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session. 
(Expires: None. Session cookie)

__hs_opt_out 
This cookie is used by the opt-in privacy policy to remember not to ask the user to accept cookies again. This cookie is set when you give users the choice to opt out of cookies. 
(Expires: 2 years)

__hs_do_not_track 
This cookie is set when you give users the choice to opt out of cookies and they choose to do so. It disables tracking and personalization. 
(Expires: 2 years)

__hs_testcookie 
This cookie used to test whether the visitor has support for cookies enabled. (Expires: Session cookie) hsPagesViewedThisSession This cookie used to keep track of page views in a session. 
(Expires: Session cookie)

Google cookies

TrustID uses Google Analytics to analyse the use of our website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html

Refusing cookies

Most browsers allow you to refuse to accept cookies.

In Internet Explorer, you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.

In Firefox, you can adjust your cookies settings by clicking “Tools”, “Options” and “Privacy”.

In Edge, you can block some or all cookies by clicking “Settings”, “Advanced Settings” and choose your preference under Cookies.

Blocking cookies may have a negative impact upon the usability of some websites.