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Identity checks and Right to Work checks in Hospitality

As the leading provider into restaurants, leisure and hospitality businesses, we support over 350 organisations.

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Are you an employer in hospitality looking for straightforward, compliant onboarding checks?

If you employ a diverse workforce across multiple sites, perhaps with part-time, seasonal, or casual workers, you need a way to quickly and easily recruit and on-board staff whilst complying with the latest Right to Work legislation.

Our thorough, straightforward Right to Work checks can safeguard your organisation from anyone trying to use false identity, protecting your organisation from illegal working and the associated risks.

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Why choose TrustID?

Expert knowledge at the heart of our Right to Work checks

Expert people and technology

Our combination of technology and human expertise is unique, blending machine-based identity document verification with a human check. We help you ensure that the right, genuine documents have been submitted and that they give the holder a valid Right to Work in the UK.

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Simple to use

Our Right to Work services are easy to use and help you to request the correct documents from every employee.
We can get new users up and running within just a few hours and you can be confident in your compliance, without your team being Right to Work experts.

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Extended support

If you need help, our expert analyst team are available 7 days a week from 8am to midnight – perfect if you’re recruiting during ‘unconventional’ hours.

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A complete, consistent solution

Roll out the same, straightforward process across each of your locations to comply with UK Right to Work checks on employees.
Our thorough check process is fully auditable and can support your statutory excuse.

Online Right to Work checks on the move

Make checks from anywhere

Make checks whenever and wherever you meet candidates using our secure web browser. Or ask applicants to upload their own identity document images using our Guest Links feature, which can be combined with address verification and face match technology to give you additional confidence.

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Integration

We are already integrated with several ATS providers who work in the hospitality sector, including Harri, Elementsuite and Fourth.
Our intuitive API allows you to easily integrate to other systems, including HR systems, or to facilitate checks through your website.

Find out how Eataly benefits from our Right to Work service

“It really is just one less thing to worry about. You only need to get something wrong once and be the unlucky one who gets a fine, but we feel confident now that we’re protected from that risk”

Talent Acquisition Partner, Eataly

Our expert team are ready to answer any questions

Let’s talk identity…

01184 660 822

We’d love to hear from you. Please get in touch with one of our team using our chat function, drop us an email or

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8 ways TrustID can transform your hiring checks

In a competitive, fast-moving employment market, the risk of getting Right to Work checks wrong has never been greater.

The government recently announced significant changes to immigration law that will affect businesses hiring gig economy workers, zero-hours contract employees, and self-employed contractors. They also revealed plans around ‘robust’ immigration enforcement, with hundreds of staff redeployed to focus on illegal working. In 2024, the maximum civil penalty for employing an illegal worker tripled to £45,000 for a first offence and between July and September, fines totalling nearly £1.9 million were handed out by the Home Office to almost 50 businesses in London alone, many of these in hospitality.

Our blog highlights 8 ways we are helping our customers in hospitality to drive their hiring compliance and give them peace of mind.

Read our hospitality blog here

Just a few of our hospitality customers

Gourmet Burger Kitchen logo
Carluccios logo
Loungers logo
Pattisserie Valerie logo

Read how Edwardian Hotels use identity checks

“”Our greatest motivation to introduce the TrustID system was to protect our business and to protect our customers. We simply couldn’t face the risks of not complying with Right to Work legislation and employing someone who shouldn’t be working for us”

Head of Security, Edwardian Hotels

Our hospitality customers choose:

For Right To Work Compliance
Right to Work service

Right to Work service

Our Right to Work services can support your compliance across a single or multiple locations