In 2019, the number of organisations relying on our checking services continued to grow significantly, across both the public and private sectors. As the number of checks has gone up, so has the number of fake documents identified: we broke a new record for fake documents last year!
Our customers use our identity services as part of their Right to Work, Right to Rent, Counter fraud and KYC/AML check processes. In this annual round-up blog, we’ll look at data from those customers who are checking ID for Right to Work in the private sector and highlight some key trends:
What sort of fake documents did we see?
Our helpdesk team consistently see more passports than any other document, with ID cards in a constant second place. Passports are the document of choice for proof of Right to Work as, if the holder claims to be from the EU, they don’t currently need to present any other documents.
In 2019, 42% of the fake documents seen by our helpdesk were passports, down just slightly from 46% in 2018 in favour of ID cards and biometric residence permits (BRPs). Here’s a breakdown of fake documents by document
Which nationality did the holder of the fake document claim to be?
In 2019, our helpdesk team saw fake documents from people claiming to represent 55 different nationalities. The 3 most commonly claimed nationalities were French, Nigerian and Portuguese. The battle for 4th and 5th place varied each quarter between Spanish, Indian, British and the Dutch. A breakdown of the top 10 nationalities across the year is below:
In H2 of 2019 alone, over 20% of the fraudulent documents seen by our helpdesk team purported to be French. Fake French documents were seen by our customers in every single industry sector and they were among the top 3 most common nationalities in every one of them.
The majority of fake Nigerian documents were presented to our customers in the Construction and Medical sectors.
Most Indian documents were found by Construction and Umbrella companies.
Which sectors saw the most fake documents?
In 2019, we saw fake documents from a broad range of different industry sectors, particularly those with a high turnover of applicants, such as recruitment agencies or those checking high-volume, ‘lower-skilled’ staff, including medical recruitment, construction, hospitality and retail. The 3 industry sectors which saw the most fake documents are shown in the graph below:
Construction / Technical covers construction firms and specialist recruitment agencies specifically recruiting into the construction and technical sectors. Checks in this sector are made almost entirely using the TrustID online checking service (TrustID Cloud).
Umbrella services include employee screening services and there may be a correlation between this sector and the construction sector as temporary construction workers may be employed using umbrella service organisations. The mix of fake documents seen across the two sectors is broadly the same.
Hospitality covers both direct hospitality employers (hotels, restaurants and bars) and hospitality-specific recruitment companies. In H1, fake French documents made up 35% of all fake documents identified in this sector. Businesses in this sector use a mix of all the TrustID services.
Tony Machin, CEO
Our CEO since 2013 has led our business through a program of significant upgrades in technology and services and has huge experience helping businesses introduce the right processes for identity document checks.
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