Industry-leading identity verification now available for KYC checks

Industry-leading identity verification now available for KYC checks

We are delighted to announce the launch of our new KYC check service! Following an increasing number of requests, we’ve added PEPs & Sanctions and address verification checks to our identity verification services to provide an all-in-one service to support your AML compliance. Here’s a quick summary of our new KYC service: What is included? Identity document verification The first step in our basic KYC check service is the validation of a government-issued identity document. We believe that this is the most critical step in any KYC check process – find out more about why here. With our online validation…read more >
Putting identity document checks at the heart of your KYC checks

Putting identity document checks at the heart of your KYC checks

Know Your Customer checks are mandatory for regulated business to identify their customers and gather knowledge of their background as part of Anti-Money Laundering compliance. The most important first step in this process is the verification of a government issued identity document. In this blog, we give you 3 reasons why robust identity document checks should form the backbone of your AML processesread more >
3 reasons to review your compliance processes

3 reasons to review your compliance processes

In our new working environment, updating your internal compliance processes around identity checks for customers, staff or tenants may not feel like a high priority.  But many experts are talking about a new world of fraud and dishonesty, fuelled by the crisis and the online environment, where restrictions on face-to-face interactions have brought changes to the way we do business. At the same time, the profile of your staff many have changed, with furlough, redundancies or illness having an impact. So now may be a good time to ask how you can best protect your business in response to these…read more >
Remote identity checks – a new normal for HR teams

Remote identity checks – a new normal for HR teams

As the Covid-19 pandemic hit, we all saw an overnight switch from face-to-face to online. For some organisations, this presented a huge challenge around recruitment and compliance checks and left them facing a seismic shift in their processes. For others, already familiar with electronic identity checks, it just involved a small shift in the way they use and access that technology… In March 2020, verifying identity remotely became a new and unique challenge for many recruiters. Without now being able to meet a candidate face-to-face to see and hold an identity document presented by its owner, they suddenly needed a…read more >
Remote Right to Study checks – could ‘remote checks’ be the new normal?

Remote Right to Study checks – could ‘remote checks’ be the new normal?

When the Covid-19 pandemic hit, we all saw an overnight switch from face-to-face to online. For many higher education organisations, this presented a huge challenge and left them facing uncertainty in their processes around enrolment and compliance checks. For the 2020 intake, verifying identity remotely became a new and unique challenge for many colleges and universities who quickly needed to find a way to confirm that the students they are enrolling are actually who they claim to be, without a face-to-face meeting and without holding and seeing an identity document presented by the students themselves. A varied landscape... At the start of the Covid-19 lockdown,…read more >
5 reasons why identity document checks are an essential part of the pre-employment process

5 reasons why identity document checks are an essential part of the pre-employment process

If you work in HR or are responsible for recruiting staff, you will know that complying with Right to Work legislation remains essential and legislation isn't getting any simpler. Combined with continued enforcement, this puts more pressure on UK employers to get Right to Work checks for potential employees right.But checking whether someone has a legal right to work in the UK should only be undertaken once a potential employee's identity has been reliably confirmed. Checking identity documents, such as passports, are a first essential step. Here's why:1. Right to Work checks are irrelevant if the documents used to support their…read more >
The TrustID Document Helpdesk: a look behind the scenes

The TrustID Document Helpdesk: a look behind the scenes

One of the things which we’re particularly proud of at TrustID is our Document Helpdesk Team. They are experts in identity document validation and legislation and offer a unique and valuable service to our customers. Read on to find out more about this expert team and how they work...What does our Document Helpdesk Team do? Our Helpdesk Team is available 7 days a week. Our support hours cover 8 a.m. to midnight at the moment but this will soon increase to a 24/7 service. The main responsibilities for the Document Team include: Reviewing submissions from customers using our online validation service (TrustID Cloud) Our…read more >
How online validation can help with Right to Work during Covid-19

How online validation can help with Right to Work during Covid-19

  As ‘social distancing’ continues to enforce remote working and a lack of face-to-face contact, this clearly presents many challenges to businesses, including those who need to verify the identity of their staff or customers. However, you may be aware that, as of 30th March, the government has introduced some temporary changes to support businesses who are recruiting during these challenging times.   What has changed?  From 30th March, legislation surrounding Right to Work checks has been temporarily amended due to the circumstances surrounding Covid-19. Full details can be found here. The main takeaways from this announcement are designed to ensure that new…read more >
A summary of fake identity document trends in 2019 – Right to Work checks

A summary of fake identity document trends in 2019 – Right to Work checks

In 2019, the number of organisations relying on our checking services continued to grow significantly, across both the public and private sectors. As the number of checks has gone up, so has the number of fake documents identified: we broke a new record for fake documents last year! Our customers use our identity services as part of their Right to Work, Right to Rent, Counter fraud and KYC/AML check processes. In this annual round-up blog, we’ll look at data from those customers who are checking ID for Right to Work in the private sector and highlight some key trends: What…read more >
What’s happening at TrustID in 2020?

What’s happening at TrustID in 2020?

2019 was a great year at TrustID! We continued to validate many thousands of identity documents every month. Our customer base grew and we diversified into new markets, particularly in recruitment and restaurant chains. We saw a record number of fake documents – some more than once – and the helpdesk team grew significantly. So, what’s next? Read on for an overview of our plans in 2020: Document helpdesk We’re proud of our expert document helpdesk team who have a keen eye for a fraudulent document and vast Right to Work knowledge as well as delivering the best possible customer-service.…read more >