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Tony Machin


Tony has led TrustID through a transformation program of significant upgrades in technology and services, delivering year on year growth. With previous experience in corporate finance and as CEO of a leading UK financial services organisation, he brings strong leadership and excellent knowledge of compliance and regulatory matters. Tony is the Chairman of the Association of Document Validation Professionals (ADVP), created in January 2018 to help promote the wider use of risk-based electronic validation of identity documents.

Making identity checks in today’s world

We’re all being advised to work from home where possible. This clearly makes receiving and checking physical documents in the presence of applicants a bit of challenge and lots of our customers are asking about checking identity documents remotely. 

Recent news on changes to DBS checks show how organisations are being forced to adapt. The guidelines have been amended with the
introduction of:

  • review of ID documents over video
  • scanned images to be used in advance of the DBS check being submitted

Applicants then need to present the original versions of
these documents when they first attend their employment or voluntary roles.

Our online validation service is a great example of how remote checks can be used to protect an organisation. Many of our current customers use validation checks as one step in a secure process, be that as part of Right
to Work, counter fraud or a DBS process.

Of course, current Right to Work legislation states that you must see the original document, in the presence of the holder (either a physical presence in person or via a live video link.) But
if you need to bring new starters into your organisation in the coming weeks and months, without seeing the applicant face-to-face, what can you do remotely?

An online validation check is a useful tool to give initial reassurance that the documents you are seeing are genuine and offers a much higher level of validation than a visual check alone. Perhaps consider a short-term process change which means you ask applicants to send you copies of their
documents so that you can make an initial check. You could then ask them to bring the same document on day 1 of the job so that you can complete your Right to Work obligations. Or connect with the applicant on video link to see their document and ask them to capture and send you the document while you’re connected…

Each organisation obviously needs to decide on a process which works well for them and solves a short-term challenge. If you’d like to discuss possible options with us, we’d be happy to help!

Want to find out more?

If you’d like to chat through your options with a member of our team, please get in touch.

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Our IS27001 accredited certification lets you know that we follow information security best practice, helping to eliminate or minimise the risk of a security breach, keep information secure and ensure compliance with data protection regulations.

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