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Tony Machin

CEO

Tony has led TrustID through a transformation program of significant upgrades in technology and services, delivering year on year growth. With previous experience in corporate finance and as CEO of a leading UK financial services organisation, he brings strong leadership and excellent knowledge of compliance and regulatory matters. In 2018 Tony joined a group of like-minded identity validation experts and founded the Association of Document Validation Professionals (ADVP). He was chair of the organisation from its creation until the end of 2020.

Making remote identity checks in today’s world

Illustration showing a woman on her phone for an identity check to prove compliance

We’re all being advised to work from home where possible. This clearly makes receiving and checking physical documents in the presence of applicants a bit of challenge and lots of our customers are asking about making remote identity checks. 

Our online validation service is a great example of how remote checks can be used to protect an organisation. Many of our current customers use validation checks as one step in a secure process, be that as part of Right to Work, counter fraud or a DBS process.

Of course, from 17th May 2021, Right to Work legislation states that you must once again see the original document, in the presence of the holder (either a physical presence in person or via a live video link.) But if you need to bring new starters into your organisation in the coming weeks and months, without seeing the applicant face-to-face, what can you do remotely?

An online validation check is a useful tool to give initial reassurance that the documents you are seeing are genuine and offers a much higher level of validation than a visual check alone. Perhaps consider a short-term process change which means you ask applicants to send you copies of their
documents so that you can make an initial check. You could then ask them to bring the same document on day 1 of the job so that you can complete your Right to Work obligations. Or connect with the applicant on video link to see their document and ask them to capture and send you the document while you’re connected…

Each organisation obviously needs to decide on a process which works well for them and solves a short-term challenge. If you’d like to discuss possible options with us, we’d be happy to help!

Want to find out more?

If you’d like to chat through your options with a member of our team, please get in touch.


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What being ISO27001 certified means

Our IS27001 accredited certification lets you know that we follow information security best practice, helping to eliminate or minimise the risk of a security breach, keep information secure and ensure compliance with data protection regulations.

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