Hundreds of identity checks, training updates and uncovering fake documents: all in a day’s work for a member of our helpdesk team…

Hundreds of identity checks, training updates and uncovering fake documents: all in a day’s work for a member of our helpdesk team…

Following on from our earlier blogs on our Helpdesk team, in this blog we talk to one of our most experienced Helpdesk team members, Orsi. She tells us what the role entails on a day to day basis and how it has evolved over time, as well as about her experience with fake identity documents... Q: Tell me how you came into the role in the TrustID Helpdesk team?  "I joined TrustID at the end of November 2017 from a big bank. I’ve always been interested in counter fraud and forensics and when I saw this job, it seemed like it would…read more >
Pre-employment checks. Why? How? Which ones? Watch our webinar

Pre-employment checks. Why? How? Which ones? Watch our webinar

Why make pre-employment checks? You’ve found the perfect candidate but before you make an unconditional offer to your latest recruit, let’s talk pre-employment checks… Carrying out pre-employment checks is an important part of the recruitment process to help you confirm that a candidate is suitable and eligible for the job. There are some pre-employment checks which you’re required to make and some which you may choose to make for your own peace of mind or depending on the role!  So why are these checks so important and which ones should you include? The importance of pre-employment checks With the cost…read more >
A range of identity validation services for Right to Work compliance

A range of identity validation services for Right to Work compliance

When it comes to Right to Work software, we know very well that a ‘one size fits all’ approach doesn’t work. The service you need will depend on your process, in-house knowledge, risk profile, the volume of checks you need, your budget and how you want to make checks and so much more! We recently spoke to Arc Hospitality about why they introduced ID validation software as part of their Right to Work process, how our range of services helps them to maintain compliance across their business and how they’ve been able to vary the technology they use as their requirements have evolved. Arc Hospitality are…read more >
TrustID help support compliance for ADVANCE

TrustID help support compliance for ADVANCE

 Lots of businesses talk about compliance but at ADVANCE, a leading provider of employment, contractor and freelancer solutions, compliance is the core of everything they do, including during the on-boarding of over 40,000 contractors and freelancers.  The organisation regularly run internal quality audits to ensure their ongoing compliance and in 2017, as part of one such audit, the ADVANCE team identified their pre-employment check process as an area in which they could potentially save time and introduce a more efficient reliable and compliant process. Anna Sills, Director at ADVANCE explains: “Lots of businesses talk about compliance but for ADVANCE, it’s…read more >
Helping recruitment businesses improve Right to Work compliance with identity document checks.

Helping recruitment businesses improve Right to Work compliance with identity document checks.

A growing number of recruitment businesses rely on TrustID identity checking services to help them improve compliance and introduce a consistent, reliable and quick on-boarding process for new candidates. We caught up with the team at Anderselite recently who have introduced TrustID Cloud to all their recruitment consultants to allow them to check identity documents from anywhere.Recruitment business, Anderselite, was established in 1984. They specialises in supplying staff to the construction, civil engineering, rail and IT sectors. Operating from six regional offices across the UK, they support 500 clients and deal with over a thousand contractors every week.  So, they…read more >
Putting the trust back into business with ID verification

Putting the trust back into business with ID verification

Trust is the foundation on which the personal and business relationships that underpin success are built. It helps to create strong, open relationships within organisations, with customers, with suppliers, and within the wider business ecosystem. Consistent identity checks can help to build and maintain that trusting relationship. Making the right judgement If you’re an HR professional with responsibility for making Right to Work checks and ensuring that you bring the right personnel into your business, you will probably have a well developed instinct as to the trustworthiness of people. And the good news is that most of the time your…read more >
ID scanning system thwarts fraud attempt

ID scanning system thwarts fraud attempt

Fluent Money, the UK’s largest secured loan distributor, recently thwarted an attempt by a fraudster to obtain a loan using a fake driving licence thanks to electronic ID verification.In this blog, we talk to Tim Wheeldon, COO, and Stuart Almond, Group Compliance Director at Fluent Money about why they introduced ID scanning technology and how it works in their business.Can you tell us more about Fluent Money?Tim Wheeldon (TW): “Fluent Money is the UK’s largest secured loan distributor working through intermediaries and selected partnerships. We were one of the first businesses in our sector to be fully authorised by the…read more >
Document expertise – from Border Force to TrustID: an interview with Christie Lewis

Document expertise – from Border Force to TrustID: an interview with Christie Lewis

In this blog, I interview Christie Lewis, who joined the TrustID client services team from UK Border Force, bringing extensive document expertise and experience with her. Christie talks about life checking documents at the border, explores the topic of fake identity documents and explains more about her role in the TrustID team...Q: Tell us about your background with document checks?CL: "I’ve always been interested in all things ‘fraud’ and 'investigative'. My degree is in Forensic and Investigative Studies and when I graduated, it was a natural progression to join the Police. From there, I was lucky enough to join UK…read more >
Making sense of identity document checks at Oxford City Council

Making sense of identity document checks at Oxford City Council

When I joined the TrustID team, I was struck by the tremendous passion here for what we do. In the TrustID office, the team talk about how, for many organisations, electronic scanning technology is a ‘no-brainer’. Those cynics amongst you are probably thinking that of course we would say that, but a recent visit to one of our customers, Oxford City Council, gave me a real insight into how our technology can help and why this phrase is a really good one.Simple but robust checksOxford City Council have been scanning and verifying identity documents with our technology since June 2014…read more >