TrustID and Tribal: seamless digital ID checks to streamline student onboarding

By Sarah Croft | April 28, 2026 | Customer News, Digital identity

We’re excited to be partnering with Tribal to bring fast, secure, fully digital identity verification straight into the SITS student information system. 

As a leading provider of software and services to education institutions, Tribal supports hundreds of institutions and millions of students each year. 

TrustID already helps almost half of the UK’s universities validate global identity documents in seconds, for both student onboarding and employee Right to Work checks. 

By combining TrustID’s certified digital identity checks with Tribal’s sector leading student management platform, universities can strengthen fraud prevention, reduce operational effort and give students a smoother enrolment experience. This integration delivers TrustID’s verification capability directly inside SITS. 

“This integration makes it easier for institutions to confidently verify students remotely and at scale, while giving students a smooth identity verification experience. Together, we’re helping universities strengthen compliance, reduce fraud, and modernise the enrolment journey.” – Mark Pendlebury, Business Development Director, TrustID  

Straightforward remote verification for students 

The integration allows universities to send students a secure link and ask them to use their phone or tablet to: 

• Capture an image of a government issued identity document  

• Capture a live selfie 

Students can complete the process from anywhere, at a time that works for them. In most cases, results are returned into SITS within minutes, helping institutions keep enrolment moving and reducing queues and delays on campus. 

Trusted document and biometric checks 

The integration connects SITS directly to TrustID’s digital identity service, which offers: 

• Support for a wide range of global identity documents  

• Automated checks to assess document authenticity and detect fraud  

• Expert manual review from our industry leading analyst team where something looks suspicious  

• Facial matching and liveness detection to confirm the student is the genuine document holder 

This combination of technology and human expertise gives universities confidence to accept genuine documents and protects against fraudulent applications, helping to safeguard sponsor status and reputation. 

Results delivered directly into SITS 

We return a verification outcome and a clear PDF report straight into SITS, so university admissions and registry teams can: 

• See a straightforward result, with any errors or notes clearly highlighted by a human expert  

• Access evidence for audits and internal reviews  

• Keep identity checks within existing SITS workflows, without additional systems or duplicate data entry 

Built on certified, trusted infrastructure 

TrustID is a leading certified Digital Verification Service (DVS) and our services are underpinned by: 

• ISO 27001 – information security best practice  

• ISO 9001 – continuous improvement in our quality management systems  

• ISO 27701 – a comprehensive framework for data privacy and security 

This gives universities additional reassurance that sensitive student information is handled securely and in line with data protection regulations. 

Benefits for SITS customers 

By using TrustID within SITS, institutions can: 

• Reduce admin effort with automated checks and integrated reporting, helping reduce operational costs  

• Improve fraud protection through trusted document and biometric validation, backed by 7-day analyst support  

• Strengthen compliance with clear, traceable audit trails and comprehensive reports  

• Enhance the student experience with quick, mobile friendly identity checks from anywhere in the world  

• Resolve issues before arrival so any document or identity questions are handled ahead of enrolment day, allowing teams to focus on welcoming students and issuing ID cards  

• Scale digital ID checks up or down to match application volumes and peak enrolment periods 

If you’d like to explore how the TrustID – Tribal integration can support digital ID checks at your institution, our team would be happy to help. Get in touch to find out more.