Take a look at our latest Blogs

Hundreds of identity checks, training updates and uncovering fake documents: all in a day’s work for a member of our helpdesk team…

Sarah Croft

July 13, 2020

In this blog we talk to one of our most experienced Helpdesk team members, Orsi. She tells us what the role entails on a day to day basis and how it has evolved over time, as well as about her experience with fake identity documents!

Remote identity checks: on-boarding your remote customers and staff more effectively.

David Park

June 30, 2020

Over the past few years at TrustID, we have seen a huge increase in the number of organisations turning to online identity verification services as a quick, reliable and scalable way to support remote identity checks. We’re pleased to now introduce new functionality, known as Guest Links, to further support this remote checking process.

Facial recognition software and passive liveness in identity verification

David Park

June 3, 2020

From May 2020, the TrustID Cloud service includes a facial recognition and liveness test option. But how can facial recognition support identity validation? We’ve created this overview of the service to help you find out more about what it means and how it could help your organisation with on-boarding.

5 reasons why identity document checks are an essential part of the pre-employment process

Tony Machin

May 4, 2020

If you work in HR or are responsible for recruiting staff, you will know that complying with Right to Work legislation remains essential and legislation isn’t getting any simpler. Combined with continued enforcement, this puts more pressure on UK employers to get Right to Work checks for potential employees right.

Identity document verification systems – 5 reasons why they’re best for finding fake identity documents

David Park

April 28, 2020

The scale of identity fraud is shocking. In 2019, CIFAS, the National Fraud Prevention service reported that identity fraud had reached a record level in the UK. Our experience shows us that criminal networks are becoming increasingly sophisticated and even security experts can’t simply rely on traditional visual methods of detection.

The TrustID Document Helpdesk: a look behind the scenes

Tony Machin

April 20, 2020

One of the things which we’re particularly proud of at TrustID is our Document Helpdesk Team. They are experts in identity document validation and legislation and offer a unique and valuable service to our customers. Read on to find out more about this expert team and how they work.

Online Right to Work checks within TrustID

David Park

April 9, 2020

We are pleased to announce that we’ve incorporated the Home Office online Right to Work checking service into the TrustID validation services. This offers a unique ‘all in one’ solution for checking all employees, regardless of whether they present an identity document or a share code to prove their Right to Work.

How online validation can help with Right to Work during Covid-19

Tony Machin

March 31, 2020

As ‘social distancing’ continues to enforce remote working and a lack of face-to-face contact, this clearly presents many challenges to businesses, including those who need to verify the identity of their staff or customers. Many organisations will usually rely on a face-to-face, visual inspection of an identity document to verify the Right to Work status of their employees. So, many organisations are asking us how electronic checks can help.

Making identity checks in today’s world

Tony Machin

March 23, 2020

We’re all being advised to work from home where possible. This clearly makes receiving and checking physical documents in the presence of applicants a bit of challenge and lots of our customers are asking about checking identity documents remotely. Find out more about the changes in this blog.

4 steps to sensitively deal with fake identity documents

Guest Editor

March 21, 2020

Whilst there’s a lot of information available about how to check identity documents for counter fraud or Right to Work compliance, there’s little guidance about what action to take when a document fails your checks. Here’s 4 steps to sensitively deal with fake identity documents.

What being ISO27001 certified means

Our IS27001 accredited certification lets you know that we follow information security best practice, helping to eliminate or minimise the risk of a security breach, keep information secure and ensure compliance with data protection regulations.

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