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Category: Digital identity

Good Practice Guide 45 (GPG 45) and its role in supporting digital identity check standards

Tony Machin

December 14, 2021

In the past few years, we’ve seen a growing shift from manual to digital ID checks, accelerated by an increasingly remote working world – think remote identity checking for Right to Work and DBS, for example. However, without a standard in digital ID, it’s been down to individual firms to determine whether the tools and methods they choose are sufficient to protect their business, customers and users from fraud.

Why remote identity verification helps more than just compliance

Tony Machin

November 10, 2021

The past two years have taught us that it is possible for many of us to work efficiently with reduced personal contact. Identity checking – a vital component of Right to Work (RtW) and Anti-money-laundering (AML) compliance – is one of many tasks we have learned to perform remotely.

Passive liveness: what, why and how does it work?

David Park

September 23, 2021

Identity document authentication allows your organisation to verify government-issued identity documents to help determine who you are working with, as an important first step to reducing fraud. However, in the online world, when you may not wish to or be able to meet people face to face, how do you ensure that your applicant is […]

Hundreds of identity checks, training updates and uncovering fake documents: all in a day’s work for a member of our helpdesk team…

Sarah Croft

July 13, 2020

In this blog we talk to one of our most experienced Helpdesk team members, Orsi. She tells us what the role entails on a day to day basis and how it has evolved over time, as well as about her experience with fake identity documents!

The TrustID Document Helpdesk: a look behind the scenes

Tony Machin

April 20, 2020

One of the things which we’re particularly proud of at TrustID is our Document Helpdesk Team. They are experts in identity document validation and legislation and offer a unique and valuable service to our customers. Read on to find out more about this expert team and how they work.