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Category: Identity verification

Hundreds of identity checks, training updates and uncovering fake documents: all in a day’s work for a member of our helpdesk team…

Sarah Croft

July 13, 2020

In this blog we talk to one of our most experienced Helpdesk team members, Orsi. She tells us what the role entails on a day to day basis and how it has evolved over time, as well as about her experience with fake identity documents!

Facial recognition software and passive liveness in identity verification

David Park

June 3, 2020

From May 2020, the TrustID Cloud service includes a facial recognition and liveness test option. But how can facial recognition support identity validation? We’ve created this overview of the service to help you find out more about what it means and how it could help your organisation with on-boarding.

Identity document verification systems – 5 reasons why they’re best for finding fake identity documents

David Park

April 28, 2020

The scale of identity fraud is shocking. In 2019, CIFAS, the National Fraud Prevention service reported that identity fraud had reached a record level in the UK. Our experience shows us that criminal networks are becoming increasingly sophisticated and even security experts can’t simply rely on traditional visual methods of detection.

The TrustID Document Helpdesk: a look behind the scenes

Tony Machin

April 20, 2020

One of the things which we’re particularly proud of at TrustID is our Document Helpdesk Team. They are experts in identity document validation and legislation and offer a unique and valuable service to our customers. Read on to find out more about this expert team and how they work.

Putting the trust back into business with ID verification

Sarah Croft

July 17, 2017

Trust is the foundation on which the personal and business relationships that underpin success are built. It helps to create strong, open relationships within organisations, with customers, with suppliers, and within the wider business ecosystem. Consistent identity checks can help to build and maintain that trusting relationship.

5 ways that a document verification system could help your recruitment agency

Tony Machin

April 21, 2017

In an industry that’s all about people, it’s critical that you know that a candidate is who they say they are. Most recruitment businesses will have a process in place for making identity checks, but a manual process can be time-consuming and inconsistent. Read on to find out how an ID scanning system could benefit your recruitment business.