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Take a look at our latest Blogs

Remote identity checks – a new normal for HR teams

Tony Machin

September 3, 2020

As the Covid-19 pandemic hit, we all saw an overnight switch from face-to-face to online. For some organisations, this presented a huge challenge around recruitment and compliance checks and left them facing a seismic shift in their processes. Verifying identity remotely became a new and unique challenge for many recruiters.

Remote Right to Study checks – could ‘remote checks’ be the new normal?

Tony Machin

August 6, 2020

When the Covid-19 pandemic hit, we all saw an overnight switch from face-to-face to online. For the 2020 intake, verifying identity remotely became a new and unique challenge for many colleges and universities who quickly needed to find a way to confirm that the students they are enrolling are actually who they claim to be.

Hundreds of identity checks, training updates and uncovering fake documents: all in a day’s work for a member of our helpdesk team…

Sarah Croft

July 13, 2020

In this blog we talk to one of our most experienced Helpdesk team members, Orsi. She tells us what the role entails on a day to day basis and how it has evolved over time, as well as about her experience with fake identity documents!

Remote identity checks: on-boarding your remote customers and staff more effectively.

David Park

June 30, 2020

Over the past few years at TrustID, we have seen a huge increase in the number of organisations turning to online identity verification services as a quick, reliable and scalable way to support remote identity checks. We’re pleased to now introduce new functionality, known as Guest Links, to further support this remote checking process.

Facial recognition software and passive liveness in identity verification

David Park

June 3, 2020

From May 2020, the TrustID Cloud service includes a facial recognition and liveness test option. But how can facial recognition support identity validation? We’ve created this overview of the service to help you find out more about what it means and how it could help your organisation with on-boarding.

5 reasons why identity document checks are an essential part of the pre-employment process

Tony Machin

May 4, 2020

If you work in HR or are responsible for recruiting staff, you will know that complying with Right to Work legislation remains essential and legislation isn’t getting any simpler. Combined with continued enforcement, this puts more pressure on UK employers to get Right to Work checks for potential employees right.

Identity document verification systems – 5 reasons why they’re best for finding fake identity documents

David Park

April 28, 2020

The scale of identity fraud is shocking. In 2019, CIFAS, the National Fraud Prevention service reported that identity fraud had reached a record level in the UK. Our experience shows us that criminal networks are becoming increasingly sophisticated and even security experts can’t simply rely on traditional visual methods of detection.

The TrustID Document Helpdesk: a look behind the scenes

Tony Machin

April 20, 2020

One of the things which we’re particularly proud of at TrustID is our Document Helpdesk Team. They are experts in identity document validation and legislation and offer a unique and valuable service to our customers. Read on to find out more about this expert team and how they work.

Online Right to Work checks with TrustID

David Park

April 9, 2020

We are pleased to announce that we’ve incorporated the Home Office online Right to Work checking service into the TrustID validation services. This offers a unique ‘all in one’ solution for checking all employees, regardless of whether they present an identity document or a share code to prove their Right to Work.

Making remote identity checks in today’s world

Tony Machin

March 23, 2020

We’re all being advised to work from home where possible. This clearly makes receiving and checking physical documents in the presence of applicants a bit of challenge and lots of our customers are asking about checking identity documents remotely. Find out more about the changes in this blog.